Disclaimer

This web site is created by La Poste SA, hereinafter referred to as "La Poste", which is also responsible for the site’s management and organisation. La Poste is a public limited liability company [société anonyme] having its registered office in Brussels (1000), at Centre Monnaie. The company’s switchboard number is +32 2 2762111, its fax number is +32 2 2762175, and its email address is webmaster@post.be.
LA POSTE is a public limited liability company located at Centre Monnaie, 1000 Brussels. Registered for Belgian VAT under No. 0214.596.464, registered at the Brussels Trade Register under No. CP 679-0000013-13. LA POSTE is a distributor, credit broker and insurance broker (CBFA 25.275) for Banque de La Poste SA.

General considerations
This web site is made available to you subject to your unconditional acceptance of the usage conditions, clauses and warnings contained in our contractual provisions (“Standard terms of use”). By accessing and using the web site, you unconditionally accept the standard terms of use.
These standard terms of use are applicable to this web site, as well as to all of La Poste’s initiatives concerning the Internet or another network.
In the event that one of the provisions of these standard terms of use is not applicable, or conflicts with a mandatory law provision, this non-applicability shall not have any effect on the validity or applicability of the other provisions.
You acknowledge that these standard terms of use and the use of this web site cannot give rise to the creation of any type of legal partnership between you and La Poste.

Modifications
La Poste reserves the right to adjust these standard terms of use at any time, without express notification. Accordingly, please re-read these standard terms of use each time you visit the web site.

Scope of the information contained on the web site
The purpose of this web site is to provide general information on La Poste (on its subsidiaries) and on its (their) respective activities.
Although La Poste strives to communicate information that it presumes is current and accurate, La Poste cannot warrant the appropriateness, accuracy, exhaustiveness or timeliness of this information, nor the exhaustiveness or appropriateness of its web site for a specific use. Moreover, La Poste does not warrant that its site will be accessible at all times, that there will not be any disturbances to said site or that its web site will function smoothly.
The information disseminated on its site is not intended to be used as the basis for an assessment of La Poste (or of one of its subsidiaries). If necessary, the Internet user in question will consult the sources of information stipulated for this purpose by the law. Unless otherwise stipulated, the information presented on this web site cannot under any circumstances be construed as an offer with a view to the acquisition or sale of products or services or, in general, the conclusion of a contract. Similarly, no information on this site can be construed as an offer to purchase or subscribe for the securities of La Poste (or those of one of its subsidiaries). If, however, the sale of goods or services is expressly offered, the user must be aware of the fact that the information, namely the information concerning the products made available for sale, can be modified at any time without prior notice. The actual purchase of products is subject to specific conditions.
Under no circumstances will La Poste be responsible for a lack of specific information on the site, or for the content or use of this site.

Viruses and crimes
La Poste shall do everything in its power to protect its web site against viruses, hacking attacks or other IT crimes, although it cannot guarantee the absence of these from its site.

Hypertext links
The web site can contain hypertext links with third parties’ web sites. These are only reproduced for the purposes of informing the user. La Poste does not control the content of these web sites and cannot under any circumstances be held responsible for the existence of these web sites, or for the information contained therein. In addition, the existence of these links does not means that La Poste approves the content of these web sites or that it co-operates in any manner whatsoever with the operators of these web sites.
If you wish to create a hypertext link between your own site and this web site, we invite you to first contact the web master (webmaster@post.be), who will give you, as soon as possible, all of the related information as regards what is acceptable.

Exemption clause
The content of the information, products and services contained on our web site may contain inaccuracies or typing mistakes. This information is modified on a periodic basis. La Poste and/or suppliers can make modifications to this web site at any time. Do not take any important decision on the basis of the information provided via this web site. Please consult a person who is professionally competent to give you a specific opinion that reflects your situation.
Except in the case of deceit or fraud, La Poste cannot under any circumstances be held liable for any direct or indirect damage or incident (including lost earnings, lost savings or lost professional opportunities, loss of data, industrial damage, inactivity or personnel expenses) attributed to it, its contractual obligation or its product-related liability, even if this damage results from serious or repetitive negligence caused by : i) the web site, including its unavailability or its technical functioning ii) the web site’s information or content ; iii) viruses, hacking attacks and other IT crimes; or iv) the content and use of web sites to which hypertext links point on the web site, even if La Poste or one of its suppliers has been notified of the possibility of such damage. All use of this web site shall take place solely at the user’s risks. Certain countries or jurisdictions do not authorise the exclusion or limitation of liability in the case of direct damage or related damage; accordingly, it is possible that this limitation may not apply to you. If you are unable to approve all or part of this web site or if you do not agree with the standard terms of use, your only recourse will be to not use this site.

Copyright
The web site, including the texts, lay-out, graphics, appearance, logos, software and other components of this site, is protected by the intellectual property rights of La Poste or its information providers, such as copyrights, related rights, database rights and trademark rights.
Any reproduction, dissemination, sale, distribution, publication, adaptation, translation, processing or use, including partial, of this web site, for commercial purposes is prohibited, unless approved by La Poste, in writing and beforehand.

Protection of privacy
La Poste’s clear privacy protection policy can be found on the Protection of privacy page. Read this page for any information on the collection and use of your personal information.

Anti-spamming policy
Spamming is the mass sending of emails to people who have not asked to receive the email in question. These emails have essentially commercial purposes. These practices are not only aggressive, they also overload communications resources and servers, thereby preventing the smooth transfer of data.
La Poste does not authorise its computers or its network to be used to disseminate unsolicited informational or advertising emails.
It is prohibited to use a La Poste connection or server to send a large number of unsolicited electronic messages. It is also prohibited to receive reply messages to unsolicited messages or to send an exaggerated number of messages to discussion groups, the title or subject of which is unrelated to the discussion forum or that can be deemed scandalous or offensive or that could harm the image of the Belgian Post Group or that of entities attached to it.
La Poste reserves the right to decide if a specific message does not comply with the rules of a discussion group or an address list or if it is generally considered to be disturbing to others.

Confidentiality of emails
La Poste shall ensure the confidentiality of your messages; however, for the time being, it does not secure your message using encryption methods.
La Poste reserves the right to take cognisance of the information concerning public messages, such as the messages presented in discussion groups, chat boxes or forums, if it has reason to suspect that the activities to which this communication relates are unlawful.

Net etiquette
La Poste adheres to the code of conduct approved by the ISPA (Internet Service Providers Association). ISPA Belgium asbl/vzw was founded to defend the interests of Internet service providers in Belgium and to promote the Internet in Belgium. The code of conduct, referred to as Net Etiquette, is comprised of a series of general ethical rules and rules of courtesy established by Internet users. The user declares that he has taken cognisance of these rules (consult the Code of conduct (in PDF format), at the following address: http://www.ispa.be/files/code_of_conduct__x20fr.pdf).
This fact implies that La Poste is entitled to immediately refuse access to its site without legal intervention, if, for example:
- the user uses La Poste’s services in an unlawful manner, i.e. in a manner inconsistent with these standard terms of use or the code of conduct, or fails to comply with third-party rights.
- the user disseminates information in a manner inconsistent with domestic and international rules, commonly accepted standards and values, morality, or these standard terms of use or the code of conduct.
- the user disseminates discriminatory messages concerning the appearance, race, religion, gender, culture or origin or information that is likely to be interpreted as being offensive.
The purpose of these rules is to protect La Poste’s users and to create a decent, enriching Internet environment.

Discussions groups
La Poste is not required to monitor any discussion group whatsoever. It reserves the right to decide if a particular message violates the rules of a discussion group or those of an address list or if it is generally deemed offensive. La Poste further reserves the right, at any time and unilaterally, to draw up, refuse to transmit or to delete documents or information, in full or in part. It also reserves the right to disseminate any information in order to comply with any law or regulation in force, to comply with a judicial or administrative order, or to ensure the performance of its legal and contractual obligations.
If you, as a user, find certain messages indecent, you may bring this to our attention at the following address: webmaster@post.be.

The user’s obligations
The user undertakes i) not to use the web site for illegal or harmful purposes ; ii) not to impede access to the web site, and not to disturb or modify the site or reduce the effectiveness of its operations or cause harm to the site, La Poste or to third parties; iii) not to use the web site to transmit or disseminate computer viruses or harmful or illegal information ; iv) not to compromise the intellectual property rights present on the web site ; v) not to send or transmit any unsolicited messages.
La Poste reserves the right to notify the competent authorities of the names of any users who violate Belgian or international law and to suspend, for an indefinite period of time, access to and use of the services and information of any user violating or not complying with these standard terms of use.

Governing legislation and competent court
All disputes linked to or resulting from (the use of) the web site are governed solely by Belgian law. The courts of Brussels, Belgium shall have sole jurisdiction to resolve said disputes. The use of this web site is not authorised in countries not applying all of these provisions, including this paragraph.
A printed version of these standard terms of use and of any warning in electronic form shall be accepted in any judicial or administrative proceedings resulting from or related to these standard terms of use, in the same manner and in the same conditions as any other commercial document or record drawn up and shall be kept in printed form. All rights not explicitly granted herein are reserved.

Organisation to combat abuses
Let’s work together to fight abuses! Any complaint concerning erroneous or illegal use of La Poste’s network can be sent either in writing, to La Poste SA, Centre Monnaie, 1000 Brussels, or by email, to webmaster@post.be. The criminal police have their own web site, which serves as a national contact point: http://www.ecops.be